Progress & Results

A year of achievement

Last year was another extremely busy and productive period for NARU. 

Here is a selection of our key successes during the 2018/19 financial year:

  • NARU successfully discharged all of its obligations under the previous contract. This included the successful completion of 121 work plan serials and projects for NHS England to support Ambulance Emergency Preparedness, Resilience and Response (EPRR).
  • National coordination of the Ambulance response to Salisbury for Operation Fairline and Fortis, the most complex and protracted CBRN response in the UK since the second world war.
  • Development of 164 contract standards covering the interoperable capabilities for NHS England and their subsequent incorporation into the EPRR Core Standards. This includes a whole new set of standards to improve Ambulance Service Command and Control.
  • Completion of 11 assurance inspections and reports in association with our NHS England and Commissioner colleagues to follow up on the Ambulance Service’s progress in delivering the interoperable capabilities to the required standards.
work streams successfully completed
Contract Standards
Assurance inspections and follow up reports
Standard Operating Procedures
  • Delivery of 158 national training courses for 2092 delegates with extremely positive feedback and course endorsement.
  • Reaccreditation with ‘Skills for Health’ as a national education provider alongside the development of formal links with the University of Wolverhampton to further endorse and accredit NARU’s national education programme.
  • Maintenance of 40 national buying frameworks to support the delivery of the capabilities, allowing Ambulance Services to procure compliant technical equipment and achieve efficiency savings.
  • Successful roll out of the 2nd generation HART fleet and Incident Ground Technology across England representing a £14 million investment.
safe system supportive documents
national training courses for over 2000 delegates
national guidance documents
national research projects
  • The development and implementation of a revised national safe system of work to ensure the safety and effective deployment of specialist Ambulance responders. These provisions include:
  • 15 Standard Operating Procedures
    • 15 Generic Rescue Plans
    • 15 Operational Risk Assessments
    • 15 Training Information Sheets
    • Over 100 Training Sub-Competencies.
    • 167 Equipment Data Sheets
  • Production of ten pieces of national guidance.
  • Planning and preparations to maintain the interoperable capabilities following the UK’s departure from the European Union.
  • NARU has worked with NHS England to gain ministerial approval of a business case for enhancements to the Ambulance MTFA Capability.
national buying frameworks and 30 supply contracts
successful business cases via NHS England and DHSC (Ministerial)
national working groups
days of 24/7 on-call including maintaining a constant state of readiness for the National Ambulance Coordination Centre
  • NARU has worked with NHS England to gain ministerial approval of a business case for enhancements to the Ambulance Mass Casualty Capability.
  • Through its membership of the Joint Operating Principles Working Group (JOP-WG), NARU has secured important patient care provisions in the National Joint Operating Principles for MTA and counter terrorism.
  • Working closely with National Fire Service Leads, NARU has secured a national joint working strategy to improve the integration of HART capabilities during technical rescues.
  • NARU has supported the Joint Overseas Protect and Prepare Programme by providing subject matter expertise.