New survey reveals 9 out of 10 patients likely to recommend ambulance services

Patients of North East Ambulance’s emergency care, NHS111 and patient transport services are reporting high levels of satisfaction in a new report produced by Ipsos Mori. The report compiles feedback from more than 6,500 people who used the service between August 2016 and October 2017, looking particularly at waiting times, treatment by staff, the transportation vehicle, outcomes of using NHS111, the likelihood of patients recommending the service and the key drivers of patient satisfaction. Last ...