Public urged to think before they dial 999 over Christmas and New Year

Ambulance bosses are again appealing for people in the North East to use their emergency service wisely in the run up to one of the busiest weeks of the year. The festive period is traditionally a busy time for North East Ambulance Service (NEAS). Last year, the Trust answered 1,559 999 calls on the last Friday before Christmas, around 200 more than it would usually receive on an average Friday. Demand was also high on New Year’s Eve, when the service answered 1,707 calls on and on New Year’s Day, ...