3 words can save lives, says NEAS

‘Where’s the emergency?’ is one of the first questions you are asked when calling 999 but saying exactly where you are can be challenging. Emergencies can happen anywhere, from Northumberland countryside to heritage North East beaches; these all present a challenge to locate patients in rural areas for NEAS. Explaining where you are can be difficult over the phone and landmark-based descriptions are prone to errors and GPS coordinates are long and difficult to communicate. Finding your location quickly ...