New guide to help those in need communicate

North East patients in need of an ambulance are being given additional communication support thanks to the launch of a new guide. Every day, North East Ambulance Service NHS Foundation Trust (NEAS) responds to thousands of patients across the region, of which many face communication barriers, such as a hearing impairment, information in easy read or little understanding of the English language. In order to make access to services as open as possible, and to support frontline clinicians is negotiating ...