Plea to use emergency services wisely amid record 999 calls

The service has been under significant sustained pressure for several months now, and has remained at its highest escalation level since July. Sadly, that pressure continues to grow. Last Monday alone (18 October), the service took more than 4,000 NHS 111 calls and nearly 2,000 999 calls. When compared to the same day in 2020, the service took 361 more 999 calls and 387 more 111 calls. Covid continues to impact on the service, with longer turnaround times between patients due to vehicle cleaning ...