Thank you for saving my life

Have you ever wondered what it’s like for our operational staff when we receive a call for a patient in cardiac arrest? We spoke to two ambulance crews and a call handler about their experience after they recently had the pleasure of reuniting with a man whose life they saved. The patient, who has asked not to be named, collapsed at his home in December after waking up feeling sick. After hearing the commotion, his wife quickly dialled 999, where she got through to NEAS call handler Gemma Wanless. Gemma ...