A national survey will soon be taking place, asking callers for their views on the care they have received from the ambulance service, after calling 999. It will focus on people who have received telephone advice and care, rather than those who were visited by a member of ambulance staff. An independent research agency will interview people by telephone, and the results will be used by the Care Quality Commission (CQC) as part of its assessment of the quality of ambulance service ...
- What we do
- How we work