Benefits of technology shown in mobile health worker project

The benefits of mobile technology for health staff and patients are outlined today in the final report of the mobile health worker project, a study on introducing mobile devices at 11 NHS pilot sites.

The aims of the study were to understand the requirements of mobile working, and to demonstrate whether increased productivity and efficiency can be achieved by making changes to working processes.

The findings include:

  • significant increases in productivity can be achieved, as demonstrated by large increases in contact activity
  • significant increases in time spent with patients following deployment of mobile devices – John Taylor Hospice near Birmingham found that using laptops more than doubled the amount of time clinicians could spend with patients
  • unnecessary journeys can be reduced, even where clinical activity is increased – North Tees and Hartlepool Foundation Trust found each clinician could save as much as £889 per year as driving to and from hospital in between visits fell, because health workers could log patient information on a laptop
  • time spent travelling can be reduced
  • data duplication can be reduced significantly, freeing up clinical time
  • ‘no access’ visits can be reduced significantly – the study found NHS Northampton could save as much as £978 per clinician, per year
  • significant saving in referrals can be achieved
  • significant savings in admissions can be achieved.

Read National Mobile Health Worker Project: Final report
Read Appendix A: Phase 1 analysis
Read Appendix B: Phase 2 analysis
Read Equality analysis

A progress report was published in August 2011