Independent review supports LAS’ approach of seeking bigger role for patients in shaping services

An independent review has recognised the ‘deep commitment’ of London Ambulance Service to improving services by working with patients and members of the public. It found the organisation’s authentic belief in the importance of public involvement was a ‘real asset’ as the Trust develops an ambitious new strategy to listen to a broader cross-section of Londoners in shaping future services. Mike Cooke, the Independent Chair of North London Integrated Care System, was asked to undertake his inspection to support delivery of a new Public and Patients Council and to inform a far-reaching patient and public engagement strategy to be unveiled later this year. Mr Cooke found the Trust leadership was ‘deeply committed’ to public and patient involvement and backed a new approach to reflect the expansion of services offered by LAS and the greater diversity of London’s population. The post Independent review supports Service’s approach of seeking bigger role for patients in shaping our services appeared first on London Ambulance Service NHS Trust.
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