Introducing… the NARU Quality and Improvement department

Following the signing of the contract for the delivery of NARU by its host trust West Midlands Ambulance Service, NHS England & NHS Improvement the body that funds NARU – have underlined their desire to see an increased focus on quality and improvement in the way that ambulance services deliver the interoperable capabilities.

As a result, NARU has renamed its former Compliance and Assurance Department as the NARU Quality and Improvement Department with a wider remit that will lead to increased engagement with stakeholders.

In particular this will see the team spending more time in ambulance trusts working alongside HART and Special Operations staff in order to facilitate a better exchange of information and to work more closely together on a face-to-face basis to improve the quality of all services.

NARU Head of Quality and Improvement Christian Cooper says:

This is an exciting time for NARU, with a new contract in place and big plans to continue our work supporting ambulance services to continuously improve their interoperable capabilities.

Our new-look department and its expanded remit will really help NARU to get closer to our colleagues in each service and to keep the momentum going on our world class Safe Systems of Work programme which has really grown in its use and benefits to ambulance services since its inception.

Look out for adverts for a new NARU role – Safe Systems Co-ordinator – which will be advertised nationally within the next 4 to 8 weeks, an exciting opportunity to join the NARU Quality and Improvement Department.

For more information contact Christian Cooper.

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