A benchmark for the national ambulance service: investing in resilience

West Midlands Ambulance Service has launched a new bespoke Incident Command Unit (ICU) with the latest technology to deal with major and prolonged incidents.

With technology integration and satellite services provided by Excelerate, this ICU will provide a communications hub and base for the ambulance service’s commanders at the scene for the duration of an incident and to accommodate multi-agency responses where required.

With the vehicle now in service and ready to be deployed, the Emergency Services Times spoke to Steve Wheaton, Assistant Chief Ambulance Officer at West Midland Ambulance Service, and David Savage, Chief Executive at Excelerate.

Read the full EST interview here.

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