Patient-centred leadership: rediscovering our purpose

This report is based on a survey of NHS professionals and took place after the publication of the report of the Francis Inquiry. It found that 73% of respondants do not think that quality of care in the NHS is given enough priority and 40% think that the quality of leadership throughout the NHS as a whole was poor or very poor. The report concludes that nothing less than a transformation of systems, leadership and culture is needed throughout the NHS if the lessons of the Francis Inquiry are to be learnt and acted on. Alignment of leadership in clinical teams, NHS boards and national organisations around the needs of patients and quality and safety of care is essential.
back to top