People first: a response from health and care leaders to the urgent and emergency care system crisis

Care Quality Commission (CQC) -
This resource was designed and developed: using outcomes from CQC's urgent and emergency care workshop, held in May 2022; and by members of the CQC National Emergency Medicine Specialist Advisor Forum. It recognises the unscheduled care pathway as a continuum, with solutions required across the artificial divides between primary, secondary, community and social care. It aims to: support the design of person-centred urgent and emergency care services; and encourage innovation across integrated care systems.


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