NARU has commissioned a research study to explore the psychological characteristics that are required for effective performance in special operational roles within the ambulance service.
This work, which is being conducted by psychologists from Zeal Solutions, is well underway and a large number of ambulance staff that perform in these roles have participated in a series of in-depth interviews and surveys.
The research has successfully identified a number of key characteristics that are considered critical for effective performance in such roles.
Work now continues to explore these characteristics with the aim of enhancing the recruitment process for staff wishing to apply for a special operational role.
In 2017/18 a new wave of psychological assessments and selection processes will be tested with Trusts and staff as part of a special validation exercise.
Further details are available by contacting firstname.lastname@example.org